ANSWER:
When creating a Username and/or Password, please follow these rules
to avoid any errors in the system.*
USERNAME:
The minimum number of letters and/or numbers for a selected Username
is Four (4).
The maximum number of letters and/or numb...
ANSWER:
The Total Social Media System Application was designed for and works
best with the following browser:
Firefox [1]
If you are having challenges while using Internet Explorer, Google
Chrome or Safari, please use Firefox. Please click on...
ANSWER:
If you have installed the TSMS into Facebook, the association between
your Facebook account and your Social Outbreak(tm) account is
hard-coded in the system. We need to manually remove that association
before you can install the application...
ANSWER:
As of June 1, 2011, there are some country restrictions on where the
Total Social Media System can be purchased. The product can not be
purchased in North Korea, Venezuela, Iran, Libya, Cuba and China. All
product pricing is stated in US do...
ANSWER:
NO.
Please USE ONLY LETTERS (A TO Z) AND NUMBERS (0 TO 9) when inputting
information into your account.
Using any other characters could cause problems within the system
_and_ within your account. This could delay or decline the proces...
ANSWER:
We are now able to publish your non-corporate Events and/or Meetings
to our company Social Outbreak SOCIAL CALENDAR! Interested IBOs and
customers will now be able to use our easy search tools to locate your
non-corporate sponsored events an...
ANSWER:
If you are experiencing any type of a technical problem viewing a
website or page, clearing your cache (CTRL+F5 for PC users) will
usually solve the problem.
This action is also commonly referred to as a "Hard Refresh"
ANSWER:
The US toll free phone number to activate your new debit cards from
PREPAID FINANCIAL SERVICES is:
1-877-239-3069
ANSWER:
How to change/update your BILLING information:
1. Log in to your Back Office using your Distributor ID and password.
2. Click on the 'My Account' tab and pull down the drop down menu.
3. Choose 'Account Information' from the drop d...
ANSWER: UNITED STATES BASED IBOS should log into your MWC accounts
and make the request to ACH transfer your money to your bank. United
States based IBOs need to make sure to give them the following
information: your name, your bank name, the bank acco...
ANSWER:
PLEASE CONTACT I-PAYOUT USING ANY OF THE METHODS BELOW:
CONTACT US PAGE:
https://socialoutbreak.globalewallet.com/public/ContactUs.aspx [1] is
the link to their contact page.
PHONE: i-Payout can be reached by phoneat: 1-866-844-5682 -...
ANSWER:
The left banner that you select and customize needs to be saved to
your computer and then uploaded as an image in Facebook. Afer you have
customized the sidebar:
* Click on "Download Sidebar"
* Save the image to your computer's deskto...
ANSWER:
If you already have a YouTube video that you want to incorporate on
your Facebook Fan Page, locate that page on YouTube.
Copy the web address aka the URL (it will look something like this:
http://www.youtube.com/watch?v=PU8tYYiBlAY) and ...
ANSWER:
For more information and and instructions on how to install the TSM
2.0, please click on this link to reference the November 28, 2011
"Outbreaking News" article:
http://socialoutbreaksupport.kayako.com/News/NewsItem/View/66/tsm-20-release...
ANSWER:
* Make sure you have a Facebook account and have logged into it.
* Make sure you are using one of the following browsers: Firefox
[1], Safari [2] or Chrome [3].
* Go to this URL http://apps.facebook.com/fanpagetemplate [4]
* Enter yo...
ANSWER:
We have developed a site dedicated to retail sales only
(www.totalsocialmedia.com [1]). Please find this helpful when selling
as a retail product.
Also, please listen to our archived Online Radio Show on how to sell
the retail product:
(w...
ANSWER:
You can enter the iPad Giveaway Sweepstakes by signing up on an IBO's
Facebook page. Here you can also find all the rules and regulations
pertaining to the Sweepstakes.
Click here for iPad Giveaway Sweepstakes information:
http://www.tota...
ANSWER:
The W-9 Form is located in your back office.
* Log into your Back Office.
* Go to the 'CORPORATE' tab.
* Pull down and click 'DOCUMENTS'.
* Find the W-9 Form and click the 'DOWNLOAD' link.
The IBO is to:
* Print off the fo...
ANSWER:
1. You must first create an account on YouTube.
2. When logged in:
3. Click on the 'Upload' link at the top of the page.
4. Click on the 'Video Upload' button.
5. Select the file from your computer, then click on 'Open'. (It ...
ANSWER:
We at Social Outbreak(tm) can assure you that any information that
you provide is extremely secure.
In regards to your CREDIT/DEBIT CARD INFORMATION:
We are Payment Card Industry (PCI) Data Security Standard (DSS)
Compliant with all per...
SUGGESTION:
If you are experiencing this type of a technical problem, clearing
your cache (CTRL+F5 for PC users) will usually solve the problem.
This action is also commonly referred to as a "Hard Refresh"
ANSWER:
No, it is not.
Upon completion of your upgrade to PRO, you will be sent an email
with login credentials and instructions to follow.
ANSWER:
When you earn a commission, a Global Wallet Account will be created
for you by _I-PAYOUT SYSTEMS_. You will receive an email from
_I-PAYOUT SYSTEMS_ when your commission is placed in your Wallet. This
email will outline the details of the co...
Here is a glossary of frequently used terms and abbreviations. Some
have similar meanings. Please refer to this list for clarification:
IBO:
* Independent Business Owner (also can be referred to as a
_Distributor_, or an _Associate_).
REPLICA...
ACHIEVEMENT RANKS:
There are seven (7) ranks in the Social Outbreak(tm) compensation
plan. IBOs are paid commissions and bonuses based on the rank they
achieve during the monthly commission period. The qualification and
maintenance requirements for ...
ANSWER:
Here are the top 5 reasons why you would want to use purchase the
Total Social Media (TSM) product AND continue to pay the monthly fee:
1. We are a credible social media agency. We have already helped
hundreds of businesses become success...
ANSWER:
Effective August 1, 2011 the IBO fees for your _I-PAYOUT_ Global
Wallet are as follows:
TYPE OF FEE
AMOUNT
FREQUENCY
Bank Transfer
$0 - $6
Each Transfer
Check from eWallet
$3.00
Each Transfer
eWallet to eWal...
ANSWER:
You can find all the rules and regulations pertaining to the iPad
Giveaway Sweepstakes when you sign up on an IBO's Facebook page.
Click here for Sweepstakes information:
http://www.totalsocialmediaagency.com/sweepstakes/official.html [1]...
ANSWER:
GROUP VOLUME (GV) is an IBO's Personal Sales Volume (PSV) + the
volume within the IBO's matrix genealogy.
ANSWER:
The link from your "Join Now" button on your replicated website is as
follows:
https://www.socialoutbreak.com/signup?sid=_insert__ ID# here_
For example...
IBO with the ID#123456
Their individual "Join Now" link would be:
http...
ANSWER:
An IBO's personal orders are considered their PERSONAL SALES VOLUME
(PSV).
ANSWER:
Social Outbreak Corp
5348 Vegas Dr
Las Vegas, NV 89108
(702) 726-9700
ANSWER:
We currently have a digital advertising application for use on the
Facebook social media platform called the TOTAL SOCIAL MEDIA SYSTEM
(TSMS).
There are two ways to purchase our System.
The first is the BASIC TOTAL SOCIAL MEDIA SYSTEM...
ANSWER:
Here is how to properly drive your marketing traffic into your new
Social Outbreak website!
Link to the various pages of the site as follows:
* Always make sure you have the "http://" at the begining of your
link.
* Where you see "y...
ANSWER:
Understanding Social Media and executing it by utilizing our product
and service is one thing, having the continued resources at a business
establishment's fingertips is another.
Once someone no longer funds their monthly subscription fe...
ANSWER:
There are currently 2 ways to access this edited recording of the
webinar from 3/1/12:
1. RIGHT CLICK on the link and choose to download it (Save File As) to
your computer desktop. Then you can play it in a local player like
Windows Media ...
ANSWER:
Information on all Webinars, Trainings, Radio Shows, Events and
Meetings can be found in our Social Calendar.
CLICK HERE TO VIEW THE SOCIAL CALENDAR [1]
Links:
------
[1] http://socialoutbreakcalendar.com/
ANSWER:
Here are a few examples of Fan Pages created using the Social
Outbreak(tm) Total Social Media System...
Please click on the link to view:
https://www.facebook.com/pages/Century-21-Preferred-Real-Estate/229881757056285
[1]
https://www.f...
ANSWER:
Information on all Webinars, Trainings, Radio Shows, Events and
Meetings can be found in our Social Calendar.
CLICK HERE TO VIEW THE SOCIAL CALENDAR [1]
Links:
------
[1] http://socialoutbreakcalendar.com/
ANSWER:
Please click on the following link to download the form: IBO STATUS
CHANGE FORM
This form can be scanned and emailed to:
SOCFORMS@SOCIALOUTBREAK.COM
This form can also be mailed to our corporate office:
SOCIAL OUTBREAK CORP
5348 VEGA...
ANSWER:
Please click on the following link to download the form: NEW IBO
APPLICATION
This form can be scanned and emailed to:
SOCFORMS@SOCIALOUTBREAK.COM
This form can also be mailed to our corporate office:
SOCIAL OUTBREAK CORP
5348 VEGAS D...
ANSWER:
CLICK HERE TO VIEW THE SOCIAL OUTBREAK(tm) POLICIES
">www.socialoutbreak.com [1]).
Links:
------
[1] http://www.socialoutbreak.com
ANSWER:
The W-9 Form is located in your back office.
* Log into your Back Office.
* Go to the 'CORPORATE' tab.
* Pull down and click 'DOCUMENTS'.
* Find the W-9 Form and click the 'DOWNLOAD' link.
The IBO is to:
* Print off the for...
ANSWER:
Information on all Webinars, Trainings, Radio Shows, Events and
Meetings can be found in our Social Calendar.
CLICK HERE TO VIEW THE SOCIAL CALENDAR [1]
Links:
------
[1] http://socialoutbreakcalendar.com
ANSWER:
You can enter any information that you choose to within the 'Manage
Your Website' section of your Back Office.
Any information you choose to provide will then be displayed in the
'Contact Us' section of your Replicated Website.
This ...
ANSWER:
Social Outbreak(tm) provides training videos and documents in the
back office.
ANSWER:
Video tutorials are available in the Total Social Media System within
Facebook:
* Each section (e.g. "Create Business Page") has a link called "Watch
Video Tutorial." Click on that link to see a tutorial about that
specific section.
*...
ANSWER:
(Taken from email sent 4/17/12)
Due to some serious increases in e-wallet fees from one of the
International vendors within i-Payout, your e-wallet provider, they
have been forced to be aggressive in their approach to find a
different In...
ANSWER:
If you are experiencing this type of a technical problem, clearing
your cache (CTRL+F5 for PC users) will usually solve the problem.
This action is also commonly referred to as a "Hard Refresh"
ANSWER:
We had to make additional tweaks to preserve the integrity of our
product. Facebook has recently increased their "spam" controls. If too
many people click "spam" from a message in their newsfeed, then the
application will be disabled for ev...
ANSWER:
You should clear any remaining commissions from your _'MY WORLD CORP
(MWC)' WALLET _as we are no longer actively using this wallet for
commissions. When your _'MY WORLD CORP' WALLET_ has been cleared out
and closed, future commissions will b...
ANSWER:
No. When your _'MY WORLD CORP' WALLET_ has been cleared out and
closed, future commissions will be delivered to your '_I-PAYOUT'
GLOBAL WALLET._
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Help Desk Software by Kayako Fusion
